StudentShare
Contact Us
Sign In / Sign Up for FREE
Search
Go to advanced search...
Free

Describe how to manage conflict in interpersonal communication - Essay Example

Cite this document
Summary
As indicated, conflict within relationships is inevitable, but approaches to handling conflict can be positive or negative. Likewise, it was noted that forgiveness is one way to…
Download full paper File format: .doc, available for editing
GRAB THE BEST PAPER99% of users find it useful
Describe how to manage conflict in interpersonal communication
Read Text Preview

Extract of sample "Describe how to manage conflict in interpersonal communication"

Managing Conflict in Interpersonal Communication The discussion response aims to describe how one managesconflict in interpersonal communication. As indicated, conflict within relationships is inevitable, but approaches to handling conflict can be positive or negative. Likewise, it was noted that forgiveness is one way to positively manage conflict. The response would hereby be written based on one’s reflection on the new ideas about managing conflict which have been learned this week, and to discuss them with one’s classmates by addressing the following questions, to wit: 1.

What are the characteristics of forgiveness? 2. How is forgiveness a part of conflict? 3. Describe an example from your own experiences in forgiveness that was part of the conflict process.Managing Conflict in Interpersonal Communication1. What are the characteristics of forgiveness? Prior to identifying the characteristics of forgiveness, one opts to determine an accurate definition of the term. As indicated by Flanigan (1992), “forgiveness is the method by which people in intimate relationships let each other ‘off the hook’ for various acts of ruthlessness and unkindness” (p.2) …it occurs in a transaction (p.5)…[it] is the method by which the wounded person can readmit an outcast [and] the wounded person reopens his heart to take in and reaccept his offender”. . .

[and] when it is final, it imparts peace to the forgiver and restores a modicum of kindness to the human community as a whole” (p.11). As can be deduced, therefore, the characteristics of forgiveness include: “(1) no longer harbored resentment against their offenders, (2) felt neutral toward their offenders, (3) once again experienced some degree of trust in their offenders, or (4) reconciled with their offenders, or when they experienced some combination of these four end-states” (Flanigan, 1992, p. 153). 2.

How is forgiveness a part of conflict? Since forgiveness was considered a process or a method “through which an injured person first fights off, then embraces, then conquers a situation that has nearly destroyed him” (Flanigan, 1992, p. 71), it is clearly evident that it is a crucial part of conflict, where conflict instigates the journey towards liberation from pain.3. Describe an example from your own experiences in forgiveness that was part of the conflict process. One remembers from a personal experience that forgiveness was the positive end to a conflict situation.

As emphasized by Flanigan, “the process of forgiving begins at its point of departure, naming the injury, and ends at its destination, the emergence of a new self. The stopping-off points in between are claiming the injury, blaming the injurer, balancing the scales, and choosing to forgive” (p.72). In one’s conflict scenario, the party involved in the conflict was a very close friend in school who was part of the small circle of steady friends who I share secrets with and spend most of the academic life with.

The conflict occurred when that friend tricked me into revealing a secret and divulging the secret with others. The pain of being tricked, lied to and breaching confidentiality and privacy to others was just immense and initially thought of as unforgiveable. That could be identified as the points of departure and naming the injury. The road to recovery begun with the other peer members approached both of us and sought ways and means to make us communicate. The friend who erred asked for forgiveness and regretted having hurt me.

I realized and felt how sorry she was and I remembered the happy times we shared and the memorable moments we had – which surpassed the brief moment of pain that was inflicted. This phase thereby ended the injury as the emergence of a renewed self emerged. The situation revealed that through open and interpersonal communication, conflict was resolved and forgiveness ultimately assisted in ending and forgetting the painful details.ReferenceFlanigan, B. (1992). Forgiving the unforgivable: overcoming the bitter legacy of intimate wounds.

New York: Macmillan.

Read More
Cite this document
  • APA
  • MLA
  • CHICAGO
(“Describe how to manage conflict in interpersonal communication Essay”, n.d.)
Describe how to manage conflict in interpersonal communication Essay. Retrieved from https://studentshare.org/journalism-communication/1591743-describe-how-to-manage-conflict-in-interpersonal-communication
(Describe How to Manage Conflict in Interpersonal Communication Essay)
Describe How to Manage Conflict in Interpersonal Communication Essay. https://studentshare.org/journalism-communication/1591743-describe-how-to-manage-conflict-in-interpersonal-communication.
“Describe How to Manage Conflict in Interpersonal Communication Essay”, n.d. https://studentshare.org/journalism-communication/1591743-describe-how-to-manage-conflict-in-interpersonal-communication.
  • Cited: 0 times

CHECK THESE SAMPLES OF Describe how to manage conflict in interpersonal communication

Human Resources : Stress management

Especially in today's economy, many different organizations are forced to lay off workers in order to manage costs, which can tend to… When this occurs, more responsibilities are added which can lead to stress or even job burnout.... Secondly, what factors account for stress and how might they be explained?... Finally, in order to create a more productive and competitive organization, how might stress be better managed in today's global organization?...
5 Pages (1250 words) Research Paper

Leadership and Managment

The paper starts by describing the scenario and the problem that was witnessed as a result of this poor interpersonal communication between the sales manager and the sales representatives.... communication involves the exchange of information between parties involved in a certain conflict.... This paper says that effective managers should possess good interpersonal skills since they deal with people on a daily basis.... … This paper seeks to analyse a scenario which involved interpersonal behaviour of people which was witnessed by the writer while he was working as a sales representative in a large chain supermarket called Millennium Supermarket....
6 Pages (1500 words) Assignment

Interpersonal Management

I have progressively developed skills that can allow me to work in an independent manner including being aware of how I can be able to manage time, do presentations and express my views and opinions to other people.... The interpersonal skills learnt are also important as far as teamwork and responsibility is concerned as they make it easier for an individual to manage particular situations.... The interpersonal skills that I have learnt have assisted me to understand that I should not be judgmental towards other people and to share ideas while working as a team through communicating with each other (Sen, 2007)....
8 Pages (2000 words) Assignment

Project Life Cycle

The author of the paper states that a project is a temporary endeavor undertaken to create a unique product, service, or result (Project Management Institute, 2004).... Though the duration can be long or short, every project has a specific beginning and an end and exists for a finite time period....
8 Pages (2000 words) Coursework

Interpersonal Skills and Conflict Resolution

This paper describes experiences with conflict in the professional environment to describe management and employee conflict.... nbsp;… Conflict is a part of everyday life and only those with fully functioning personalities, including psychological maturity and flexibility regarding the change, can successfully manage conflict.... This paper under the headline "interpersonal Skills and Conflict Resolution" focuses on the fact that in any social, academic, and professional situation, it is virtually inevitable that conflict, in some way or other, is going to develop....
14 Pages (3500 words) Essay

Letter of Advice in Regard to Interpersonal Communication

From the paper "Letter of Advice in Regard to interpersonal communication " it is clear that interpersonal communication is irreversible, (Kalbfleish 1993), in the sense that, if a comment is made about something, it cannot be unsaid or pretend that it had not been spoken.... interpersonal communication refers to the communication between the groups or the parties.... interpersonal communication refers to the communication between the groups or the parties involved in the interpersonal relationship, according to Kalbfleish (1993)....
9 Pages (2250 words) Research Paper

Letter of Advice and Interpersonal Communication

The author of this coursework "Letter of Advice and interpersonal communication" describes barriers to effective interpersonal interactions, the process by which self-concept is developed and maintained, emotional intelligence and its role in effective interpersonal relationships.... Good interpersonal communication skill enables a couple to understand each other well.... A little self-esteem bars an effective interpersonal communication and thus interaction in a relationship....
7 Pages (1750 words) Coursework

International Human Relation

The report discusses conflict management as well as problem-solving and interpersonal relationships.... Additional categorizations are intergroup, intra-group as well as interpersonal conflict.... For this reason, interpersonal conflict is described by (Pirbasti et al.... This literature review "International Human Relation" evaluates relevant theory relating to conflict management, and applies this theory to the current problem, and demonstrates how this theory enhances their understanding of this problem....
8 Pages (2000 words) Literature review
sponsored ads
We use cookies to create the best experience for you. Keep on browsing if you are OK with that, or find out how to manage cookies.
Contact Us